Shipping

We ship by FedEx ground unless you specify otherwise. Freight will be FOB San Rafael, California.

If you wish a book to be sent as a gift or to a different address than your billing address, please send email to Insight Editions letting us know the preferred shipping address. Include your name and the order number you will receive when you complete the transaction.

Billing and delivery

Price charged to your credit card will include shipping and handling fees, plus state taxes as appropriate. Transactions will be billed from Palace Press International. All prices and delivery dates are subject to change without notice.

Credit for returns will be applied to your account balance or against future purchases. Please examine our invoices and shipments carefully and report any discrepancies within two weeks.

We will backorder only new titles and titles we expect to have back in stock within 90 days. We consolidate backorder shipments for freight economy.

Returns
Products may be returned to Insight Editions Warehouse Returns, 17 Paul Drive, San Rafael, CA 94903. Any title may be returned without permission freight prepaid in saleable condition with a copy of the invoice for full credit. Product returned after three months of invoice date or returned without a copy of the invoice will be credited at 50% of purchase price. Please pack carefully. When we receive returns containing unsaleable items we will fax you a notification form. You will have 15 days to claim the items. No credit is given for unsaleable returns.